Data
Why organisations should stop treating data as an IT problem
If data only becomes a priority when a report is late, the organisation does not have a data function. It has an extraction habit.
6 min read
Insights
Thinking at the intersection of technology and business.
Short essays on systems, data, security and the work of making technology useful.
Technology
Building internal business applications without creating technical debt
Internal software goes wrong when it is treated as a quick replacement for a spreadsheet, with none of the discipline the spreadsheet was quietly providing.
7 min read
Data
What makes a good organisational dashboard?
A dashboard is not a gallery of charts. It is a decision surface. If it does not change what someone does this week, it is decoration.
5 min read
Digital Transformation
Digital transformation is a process problem before it is a technology problem
Buying software does not transform an organisation. It digitises whatever process—clear or chaotic—already exists.
6 min read
Cybersecurity
Security by design: building controls into business applications
If access, audit and data handling are added after the workflow feels finished, they will always feel like friction. They should have been the workflow.
6 min read
Digital Transformation
From spreadsheets to systems: knowing when an organisation has outgrown Excel
Spreadsheets are excellent thinking tools. They become dangerous when they are asked to be the operating system of the organisation.
5 min read
Data Protection
Why data governance matters before AI
AI does not invent a data foundation. It consumes whatever the organisation already has—including the confusion, the gaps and the access problems.
6 min read
Leadership
Designing technology systems around the people who use them
Systems fail in the hands of capable people when the design assumed a different organisation than the one that actually exists.
6 min read