Products
Early access
IT Service Management
LogIt
IT service management without the spreadsheet chaos.
LogIt centralises service requests, incidents, routing, SLAs and operational reporting so IT work is visible, owned and measurable.
The problem
Requests arrive through mixed channels, incidents blur into routine work, and leadership cannot see volume, accountability or service performance.
Who it is for
- Mid-size organisations with an IT desk or shared services team
- Operations leaders who need SLA visibility
- Teams replacing informal chat + spreadsheet trackers
Capabilities
Ticketing and incident managementService catalog and request typesAssignment rules and agent skillsSLA policies and reportingKnowledge baseAutomation for if-then workflowsRenewables / licence expiry trackingOptional Google Workspace sign-in
Hosting options
- Hosted single-tenant (recommended)
- Self-hosted Docker license